Parenting Class FAQ's

Who is behind the scene at parentingclass.net?
Dr. Kathy Garber, A licensed marriage and family therapist wrote and is actually hands on in our class. There are many parenting classes offered online and something to consider when you buy a class is that a professional, licensed person is behind the scene and signing your certificate. Courts respect licensed professionals signing certificates much more than programs offered by unlicensed websites.

To read more about our staff, click here.

How do I know that the court will accept this class?
ParentingClass.net is one of the first parenting classes to be offered online. Our online parenting classes have been accepted by courts throughout the United States for years and it is a name that courts and employers trust for a quality online learning experience.

While most courts accept online classes, you should be aware that not all courts do. Please check with your local court to ensure that they will accept an online class before registering for any online class.

Do you offer classes in Spanish?
Yes, click on one of our other websites http://www.parentingclassonline.net or http://www.divorceparentingclass.net to find parenting classes in Spanish.

What is ParentingClass.net refund policy?
We stand behind all of our parenting classes. While many people take our online parenting classes for personal reasons, others take them for court or other legal requirements. If for any reason this program is not accepted for a court or legal requirement, we will refund your money in full with written proof of decline within 45 days of taking the class.

How much do the classes cost?
Please see our Classes and Prices page.

After I sign up, when up can I begin my course?
Immediately. After your payment is processed, you will be able to immediately access your class.

Why should I use your services?
This parenting class is developed by Dr. Kathy Garber, a licensed marriage and family therapist with years of experience working with the courts and delivering exactly what you need and want in a parenting class. We take your online experience very seriously and we expect the same dedication from our participating parents and families.
Students are supported and monitored in their learning process by a licensed marriage and family therapist who developed the parenting class and who has years of experience working with parents and the court system.

Do I have to have an email address to take this parenting class?
Yes. Your email address identifies your account. Also you will receive important information (including your certificate) via email.

What if I don't have an email address?
You can create a free email account from several email service providers. Check with your internet provider, or get an account at www.Hotmail.com, www.Yahoo.com or there are many other free emails services out there.

Do I have to take the class all at once?
You can sign in and out as often as you like to complete the class. The parenting class is available to you 24/7. It's completely self-paced. Meaning, you are in charge of your learning and your time frames.

I need my certificate right away! How fast can I get it?
Certificates are always emailed within 24 hours. If you need a faster time frame, email us and we will do our best to accommodate your needs.

I didn't receive the confirmation email after my registration.
The confirmation email is titled "Parenting Class.net - Log in Information" It contains your log in information as well as a link to the class and other important information. Check your junk mail folder. If you don't find it there, contact us and make sure that you give us your correct email address.
Also, change your email spam filter, if you have one, to receive emails from ParentingClass.net - this is particularly important if you have an AOL email address.

Is my information safe if I order online?
Your payment will be going through a secure credit card processor. We do not save any credit card information. You are in charge of your sale and your credit card information.

I tried everything and still can't log in.
Check to make sure that you are logging in to the correct class. If you are still having problems registering or logging in,
contact us.

Support

How long can I access a class?
Once you register, you have 30 days. You can come back as often as you want during that time frame to use the materials. If you need more time, simply contact us and we will extend your class for free.

Can I print things from the class?
Yes, you can print the course material, the summary, the test and your certificate.
Many people simply save the course material to their computer and print a copy of the test so that they can study the questions before logging in to take the test online.
Other people simply read the material online and then take the online test. It is entirely up to you. The parenting class is available 24/7 and can be taken any way that you are comfortable.

I took the test three days ago. I still have not received my certificate.
First, check your junk mail. Many ISP's tag the certificate as potential spam. If you still don't see it, please contact us. We will make sure that your certificate gets to you!

Technical

I am on a dialup Internet connection, will I have any problems with this class?
You shouldn't have any problems with the class. You might want to download the class material so that you do not have to spend any more time than necessary online.

How do I contact Parenting Class for support?
For faster assistance click contact us. Or, 888-6061962

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Thank You for the class and Thank You for your timely responses. I agree with you and must get ready for whatever takes place. I will always act in a way that is beneficial for my children and accept what ever comes. If you offer other classes that you feel would be beneficial I would appreciate notification.

I would definitely recommend this class to anyone going thru Divorce with children.
Illinois

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